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FAQ

Bespoke Travel Experience


What is Luxcoach?

Luxcoach is a lounge-style, private cocktail bar taking you wherever you’d like to go! We have revolutionised road travel as the first of our kind. Think of us like your own private jet for the road!

How many people does Luxcoach take?

We seat a maximum of 20 guests on board. Contact us today for options if you have more than 20 guests.

How big is Luxcoach?

It’s roughly 13 metres in length and 4 metres high, with over 7ft internal ceilings.

How does the music work on board?

We have a bluetooth sound system that can connect directly to your device. You can choose to either play your own music, or enjoy our Luxcoach playlist. 

What could I use Luxcoach for?

As your own private cocktail bar taking you whenever you’d like to go, we host all kinds of events! Contact us today to explore the possibilities.

How much does it cost to hire Luxcoach?

Please visit our Hire Options page, or email us at bookings@luxcoach.com.au to receive our most recent price list.

Does the booking price include alcohol?

No, alcohol is an additional cost, we offer a set bar menu on board. Contact us to request a copy of our Lux Bar menu.

Do you take EFTPOS on board?

Yes, EFTPOS is preferrable.

What is your cancellation policy?

To receive a full refund you must cancel at least 60 days prior to your booking date. If you have to cancel 30-60 days prior to your date, you may reschedule your date at no extra cost. Alternatively we will provide a partial refund, where 25% of your booking payment is withheld as a cancellation fee. If you have to cancel your booking date within 30 days, fees and conditions for both postponement and cancellations will apply. We always try to be as flexible as we can with our clients within our limits as a small business, please contact us if you’d like more information.

Can we bring our own alcohol on board?

No, our license doesn’t allow for BYO. All alcohol is an additional cost on board and works on consumption.

How does the onboard bar work?

Our on board cocktail bar works on consumption, much like a regular bar. You and your guests can either pay for your drinks as you go via EFTPOS, or through a collective TAB.

What is included in my Luxcoach booking price?

All booking prices include up to 20 guests, an on board cocktail bar, butler service, up to 250kms worth of travel, a 50 inch LCD TV, powder room facilities and a bluetooth sound system.

How does Luxcoach work?

Luxcoach is hiring your own private cocktail bar to take you whenever you’d like to go! You can hire us for the day, or for an evening booking. We’ll take you to venues, events or simply take a scenic route around the area while you enjoy drinks in your own private venue.

What are the Luxcoach hire options?

Any hire between 9am until 5pm is reserved for full day hire only, with the exception of Monday through to Thursdays. After 6pm our evening reservations are eligible for hourly hire, half evening hire and full evening hire. However contact us today to see if we can personalise this schedule to fit your event!

Can I hire Luxcoach by the hour?

Yes, our hourly hire option is available after 6pm only. With some exceptions for Monday through to Thursdays.

When does my hire time start?

Although you allocate your pick up and drop off address. All hire time begins and ends from our terminal in Cheltenham, Victoria. However our hourly hire is exempt from this policy as long as your allocated addresses are within the Melbourne area.

What if I have more than 20 guests?

We have a LuxChauffeur service which can be hired additionally to our Luxcoach. This is a 2019 Range Rover Sport V8SC Autobiography which can host an additional 4 guests. We can also accommodate multiple trips within your booking time. Contact us today for some more options!

Do I plan the itinerary?

All venue reservations are to be made by our clients. However, we will happily assist in drafting up an example itinerary for your reference for both timing and venue recommendations.

Do you offer catering and live music on board?

Yes, we do! These are additional services that are not included in your booking price.

What if I live in Regional Victoria?

We have a regional travel fee that waives any travel to and from our terminal, making it a more affordable option for regional addresses. Contact us today to find out more!

Does Luxcoach travel interstate?

Yes, we do travel interstate! However this does incur additional fees. Please contact us for a personalised quote.

How many Luxcoaches are there?

Just one! However, stay tuned…

What is the LuxChauffeur service?

It’s for more intimate groups and is a 2019 Range Rover Sport V8SC Autobiography that comes with your own personal driver.

Acknowledgement of Country
We acknowledge the Traditional Custodians of Country throughout Australia on the land in which we operate, and recognise their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander people and cultures and we extend our respect to the Elders past, present and emerging.

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